Your ops co-pilot, not your chatbot.
Kino drafts replies, flags overdue payments, learns each customer. You stay in command.
FIG 1 · KINO MID-REASONING
FIG 2 · CHAOS ABSORBED
FIG 3 · THE COCKPIT
Kino remembers every customer.
Each conversation teaches Kino about the customer: what they reorder, their tier, when they pay, how they like to be spoken to. The profile below shows what Kino has learned, with confidence ratings and the source message that taught it.
Eddie Tan
wholesale · B · telegram · email
Kino has learned
wednesday morning delivery · vacuum packaging
↳ from 6 conversationsreliable · pays in 12d · via paynow · limit S$8000
↳ from 9 conversationssinglish · low formality · prefers short messages
↳ from 11 conversationsprice tolerant · accepted 5pct in 2025
↳ from 4 conversationsfrozen scallop · 3 mentions · ready to quote
↳ from 3 conversationsKino learned from you
No edits captured yet. When you change Kino’s drafts, Kino learns from the change.
Recent extractions
- 1d agopreference: vacuum packaging confirmed again
- 1d agopayment behaviour: paynow receipt at 10d
- 2d agoupsell signal: asked about frozen scallop pricing
FIG 4 · CUSTOMER PROFILE
You set the leash. Kino runs within it.
Four modes from full autonomy to full review. Per-channel, per-customer-tier, per-action-type gates. Auto-tightens itself when something looks off. You stay informed without staying in the loop.
- routine replyrelaxed
- payment reminderrelaxed
- quotetightened
- broadcastlocked
- new customerlocked
- complaintlocked
Kino · just tightenedtwo replies in a row got owner-edited. Quote gate held tight.
- autoKino sends without asking.
- relayKino sends; you can rewind.
- shadowKino drafts; you approve.
- draftKino drafts only; nothing leaves.
Kino · just tightened
two replies in a row got owner-edited. Quote gate held tight.
FIG 5 · AUTONOMY GATES
Every morning, a briefing. Nothing slips.
Kino composes a morning brief showing what it handled overnight, what needs you, what patterns it noticed across customers this week. Three priorities at the top. The audit feed below shows every action Kino took, with the evidence that produced it.
Overnight: 11 messages handled, 3 drafts queued for review, 1 payment screenshot awaiting reconciliation. Apple Trading paid yesterday at 12 days — on cadence. Two new wholesale enquiries arrived afte…
Apple Trading · draft reply to reorder enquiry · ready for review
12 min agoHwa Seng · complaint about late delivery · needs your voice
1h agoFIG 6 · MORNING BRIEF
Wherever your customers already are.
WhatsApp, Telegram, email. Kino reads, replies, and remembers across every channel. The customer sees one consistent voice. You see one consolidated cockpit.
FIG 7 · ONE COCKPIT, EVERY CHANNEL
WhatsApp launching with first paying customer.
Start with the demo. Two minutes.
S$1.5k / month. No setup fee. Cancel anytime.
Don't have Telegram? Leave your number.